Refund Policy
 

Returns

Our policy lasts 3 days. If 3 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused, and in the same condition you received it. It must also be in the original packaging. We would need a product video and an unpacking video to approve the return.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, magazines, and comics cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

• Gift cards

• Downloadable software products

• Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a 7-15 working day. 

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at vvmcomics@gmail.com.

 

Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

 

 

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at vvmcomics@gmail.com and send your item to: C/O Veena Malhotra, M-389, Guru Harkishan Nagar, Paschim Vihar, New Delhi - 110087

 

Shipping

To return your product, you should mail your product to: C/O Veena Malhotra, M-389, Guru Harkishan Nagar, Paschim Vihar, New Delhi – 110087

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are shipping an item over Rs 1000/-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Cancellation Policy:
For Cancellations, please contact us via email at vvmcomics@gmail.com

Order Status – Processing: Full Refund is Eligible.
Order Status – Shipped: Non Refundable